Take the leap and begin the process of joining our great group!
Full-time position. Harare, Zimbabwe.
At TDG we make innovative next-generation products that will improve and disrupt the communication industry. We want to solve real-world problems that will transform our client’s experiences in ways we can’t even imagine yet. Be ready to make something extraordinary when you join our group!
The Network Engineer is responsible for designing and installing telecommunication equipment and facilities such as electronic switching system, optical fiber optics, microwave transmission systems, and IP networks. The engineer is responsible for the design, implementation, and management of the various telecommunication networks, including data networks (internet), and voice network (conference call and call centre technology) used in the organization and by our clients. They must be able to master deployment of next generation networking technology systems and services, have solid, demonstrable skills in, and understanding of, Cloud networking and infrastructure.
Ideal Behavioral Traits
The ideal candidate should exhibit the following behavioral traits:
- Analytical problem-solving skills
- Written and oral communication skills
- Teamwork skills and partnership skills
- Tolerance of ambiguity and high self-motivation
- Ability to learn, adapt, and grow
- Time management
Responsibilities
- Ensures smooth transmission of data by configuring networks that fulfill the objective of the organization
- Champions the upgrade of new and existing telecom equipment, hardware, and software
- Performs assessment aimed at resolving technical issues with respect to computer, server, network, and voice in a timely manner
- Maintains data, voice, and video network hardware and systems
- Evaluates and updates older networks as required in accordance with specified plans
- Provides escalated Tier-2 and Tier-3 technical support on voice, data, or video networks
- Responds to technical questions; recommends and implements approved course of action
- Get network applications installed on network servers or voice equipment
- Performs data or voice network configurations and configuration changes of various voice or data equipment to enhance performance
- Designs, implements, and provides support for the company’s voice network technologies, including PBX, Call Center/ UCCX, voice over IP technology, QOS, Unity/voicemail, long distance and local carrier selection and international standards and procedures
- Installs version control and backups for all voice networking equipment
- Monitors systems for required capacity planning and performance adjustments as necessary and acts upon findings
- Monitors the company’s landscape for potential network or server vulnerabilities
- Ensures the company operates at a supported level of code for all voice equipment, including Cisco, Avaya, and call center
- Documents recovery for semiannual testing of network disaster recovery of the telecom environment at offsite facility
- Sets up new international locations and integrates them into core system
- Sets up backup and recovery of all network and phone equipment
- Proactively monitors network performance, phone line reliability and connectivity to all remote sites for daily operations
- Proactively inspects all hardware and ensures that all identified hardware issues are addressed immediately
- Develops phone and network administration standards
- Responsible for documenting and distributing operational standards
- Accountable for all voice and data wiring and cabling for the entire network, including remote sites, communications closets, and data center
- Resolves operational issues with 3rd party vendor sales and support staff and maintains relationship with them
- Responsible for the management of toll-free numbers including ownership and usage
- Liaise with vendors and other IT personnel for problem resolution
Minimum Qualifications
- Bachelor’s degree in Network, Cloud Network Engineering, Computer Science or related program
- 3-5 years of experience in a TCP/IP based Network Engineer/Architecture position
- Skilled Implementing Cisco based network infrastructure and services in a Cloud environment (switches, routers, firewalls/IPS, VPN’s, IPSEC, SSL, IKev2)
- Skilled in Network Security operations, including configuration and deployment of Cisco and Palo Alto based firewall and IPS in a Cloud environment (Cisco ASA, Cisco NextGen Firepower, Palo Alto NextGen)
- Experienced in leading complex network projects
- Familiarity with Call Center infrastructure
- Strong troubleshooting skills and proven track record of getting your hands dirty to cut through ambiguity and fix network problems
Preferred Skills and Experience
- Network and Cloud certifications (Network CCIE will be a plus) or equivalent practical experience
- 4+ years of experience in a TCP/IP based Network Engineer/Architecture position with a focus on Cloud Networking
- 4+ years of experience deploying advanced cloud networking systems and architectures.
- 2+ years of experience working with Cisco based network service and authentication platforms (PRIME, ISE).
- 3+ years of experience successfully collaborating across a diverse group of world wide, remote teams
Submit Application
Please read our “notes on contacting us” at the bottom of this page before sending in your applications. Applications that do not follow these simple guidelines will not be considered. Send in your applications to careers@dzapasigroup.com. Be sure to indicate the job you’re applying for in the subject line. We will get back to you as soon as possible.
Notes
- TDG is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, color, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical handicap or financial ability.
- Professional email etiquette is expected.
- Please ensure that your CVs/resumes are carefully presented.
- TDG will never ask for payment during our recruitment process. We also hire our team members directly. We do not have middle people who act on our behalf as hiring representatives.